Benjamin HeavensBenjamin Heavens

Ben Heavens is VP, Head of Customer Success at GlobalWebIndex. He's passionate about customer experience and interested in all things tech, music, film and travelling.


Profiling for Success: Why Audience Profiling Matters for Customer Success

“Not everything that can be counted counts, and not everything that counts can be counted.” — Albert Einstein In the world of marketing, understanding your audience is key for maximizing effective...

Benjamin HeavensBenjamin Heavens / 29.06.17